User Data & Privacy Policy

Effective Date:01/02/2025

LYFTLODA is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and protect user data when you use our app.

LOCATION and BACKGROUND_LOCATION Information:

We collect real-time location data (GPS) to enable ride requests, pickups, route navigation, and safety features even when the app is running in the background.

Purpose of Data Collection:

We collect this data to:

• Verify and authenticate driver profiles
• Track driver location for ride matching and trip tracking
• Ensure safety and legitimacy of platform users
• Comply with legal obligations
• Improve platform functionality and experience

1. Data We Collect

We collect the following personal information:

• Personal Identifiable Information:
  Full Name, Email Address, Phone Number
• Vehicle Information:
  Car Model, Car Color, Car Registration Number
• Documents Uploaded by Users:
  ID/Passport, Driver’s License, Car Images, Proof of Residence, Other supporting documents

2. Purpose of Data Collection

We collect this data to:

• Verify and authenticate driver profiles
• Ensure safety and legitimacy of platform users
• Comply with legal obligations
• Improve platform functionality and experience

3. Data Sharing and Disclosure

We do not sell or share your data for marketing. Data may only be shared:

• With law enforcement when required
• With authorized admin staff for verification/support
• With trusted third-party services (e.g., Firebase)

4. Data Storage and Security

Your data is encrypted and stored securely using Firebase Realtime Database and Firebase Storage. We enforce strict access control using authentication and industry-standard security practices.

5. User Rights

As a user, you have the right to:

• Access, update, or delete your personal data
• Request account and data deletion
• Withdraw consent at any time

6. Data Retention

We retain data only as long as needed to:

• Meet verification and legal needs
• Maintain security and prevent fraud
• Comply with relevant regulations

7. Children’s Privacy

Our app is not intended for children under 18. We do not knowingly collect data from children without verified parental consent.

8. Policy Updates

We may update this policy from time to time. You will be notified of any significant changes within the app or via email.

9. Contact Us

If you have any questions or concerns about this policy, contact us at:

Email: lyftloda@gmail.com
LyftLoda
Country of Operation: South Africa